Create an Appointment schedule

An appointment schedule represents available slots as defined by its appointment window and service mapping configurations. Appointment schedules can be overridden for specific dates or slots to allow custom availability or capacity.

Before you begin

Role required: appointment_booking_admin

Ensure that the Advanced Appointment Booking plugin is active. For more information, see Activate Advanced Appointment Booking.

Ensure you have already created an Appointment Window and a Service configuration mapping.

About this task

An appointment schedule defines available time slots based on its configuration. You can also create an appointment schedule override to customize availability for specific dates or time slots. For more information on overrides, see Create an Appointment Schedule Override.

Procedure

1. Navigate to All > Appointment Booking > Appointment schedule.
2. Click New.
3. On the form, fill in the fields.

Table 1. Appointment Schedule form

Field	Description
Service configuration mapping	The service configuration mapping that contains the type of service and territory for the schedule. For more information, see Create an Appointment service configuration mapping.
Appointment window configuration	The appointment window configuration that contains the duration, break, and slot intervals. For more information, see Create an Appointment window configuration.
Start date	Start date of the appointment schedule.
End date	End date of the appointment schedule.
Order	Value that determines the priority or sequence for the configuration. The lesser the value, the greater the priority.
Number of appointments	Number of available appointments for each configured appointment time slot. This number determines the number of available appointments that are displayed on the Select Appointment window.
Bookable days	The days of the week for which appointments can be booked. The default is Monday through Friday.

4. Click Submit.

What to do next

The appointment schedule can be applied to a new or existing service configuration. For more information, see Create or modify service configuration for Appointment Booking.

Appointment schedules can also be overridden to accommodate specific date and slot needs. For more information on overrides, see Create an Appointment Schedule Override.