Delete an SLA from a work order

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Remove an SLA from a work order but leave it available for use with other work orders.

    Before you begin

    Role required: wm_admin

    Procedure

    1. Navigate to All > Field Service > Work Order > Work Order SLAs.
    2. Open a work order.
    3. In the Task SLAs related list, select the check box beside the SLA name.
    4. In the Actions choice list, select Delete.