Remove a temporarily added agent from Dispatcher Workspace

You can remove an agent from Dispatcher Workspace that you temporarily added.

Before you begin

Role required: wm_dispatcher

Procedure

1. Navigate to Field Service > Dispatching > Dispatcher Workspace.
2. Select Dispatcher Workspace.
3. Choose from the following:

   To remove a single agent from the top of the calendar	Select the more actions icon next to the agent you want to remove, then select Remove.
   To remove all agents that were added to the top of the calendar	Select the more actions icon at the top of the calendar next to where it says Added agents, then select Remove.