Post-Production Domain Separation Activation Utility

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The post-production Domain Separation activation utility aids in the activation of Domain Separation in a live environment.

    Post-Production Domain Separation Activation Utility plugin

    The Post-Production Domain Separation Activation Utility plugin (com.glide.domain.activation_utility) simplifies the task of creating a domain-separated environment in a post production live environment. Customers may want to activate Domain Separation on post production environments to take greater advantage of the ServiceNow AI Platform capabilities. The utility provides a step-by-step guided setup for creating domains.

    Note:
    The process of populating domain records in domain separated tables requires downtime or restricted access to the instance.

    What the Activation utility does

    • Provides a step-by-step guided setup for creating domains.
    • Runs a background job to handle the installation of domain separation with both Process and Data Separation properties disabled.
    • Keeps process records that are visible to the target(first) domain
    • Detects, identifies, and logs errors during the domain creation process
    • Presents resolutions for common errors
    • Logs all actions performed during the setup process for audit purposes
    • Generates a detailed summary, including all actions taken, domains created, and any changes made to the syste