---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Minimize reset password request expiration duration

# Minimize reset password request expiration duration {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The password_reset.request.expiry denotes the time period in
minutes during which a user must perform the password reset process.
If the password_reset.request.expiry system property is not set to the recommended value of <kbd class="ph userinput">10</kbd> or less, then it increases the opportunity for someone else to guess and use the request
and attempt to reset the password.

Ensure that the property password_reset.request.expiry is set to <kbd class="ph userinput">10</kbd> or less.  
Note:  
The setting for the password_reset.request.expiry property takes precedence over the setting for glide.pwd_reset.onetime.token.validityproperty that has a 12 hour default.

## More information {#sc-reset-password-request-expiration__section_wc1_cqn_phc}

{#sc-reset-password-request-expiration__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | password_reset.request.expiry |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Boolean |
| Recommended value | An integer less than or equal to 10 |
| Default value | 10 |
| Fallback value | 100 |
| Category | [Configure Password Reset properties](https://www.servicenow.com/docs/FCQi~KPG5ZEuyDxs~v0wgw "You can specify properties that configure the Password Reset experience for end users.") |
| Security risk | * Severity score: 4.2 * CVSS rating: Medium * Security risk details: Short expiration windows are critical to reducing the opportunity for unauthorized password resets and maintaining account security. {#sc-reset-password-request-expiration__ul_g1g_3sf_xwb} |
| Functional impact | None |
| Dependencies and prerequisites | None |
[ ]

{#sc-reset-password-request-expiration__table_ajc_b43_3kb}

To learn more about adding or creating a system
property, see [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).