Application Portfolio Management Release Notes
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Summary of Application Portfolio Management Release Notes Washington DC
The ServiceNow® Application Portfolio Management application centralizes business applications, providing comprehensive visibility and management capabilities. The Washington DC release introduces several enhancements aimed at improving usability and functionality for enterprise customers.
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Key Features
- Digital Integration and API Management: Connect digital interfaces with the CMDB API, allowing you to manage and group APIs effectively.
- Enhanced Dashboards: New dashboards such as Application Assessments and Application 360 are now available in the Enterprise Architecture Workspace, providing deeper insights into application performance.
- Total Cost of Ownership (TCO) Configuration: Assess application costs to prioritize your portfolio and align with business strategies.
- Application Rationalization: Analyze and rationalize business applications using custom indicators and visualizations for informed decision-making.
- TRM Product Management: Request and manage TRM hardware products and lifecycles directly within the Enterprise Architecture Workspace.
- Personalization Options: Customize the EA Workspace home page to display relevant sections and information for your needs.
Key Outcomes
With these updates, ServiceNow customers can expect enhanced visibility into application lifecycles, improved cost management capabilities, and streamlined processes for rationalizing and managing business applications. The new features facilitate better alignment of applications with business goals, ultimately driving more effective decision-making and resource allocation.
The ServiceNow® Application Portfolio Management application provides visibility into your business applications by creating a centralized inventory of business applications. Application Portfolio Management was enhanced and updated in the Washington DC release.
Application Portfolio Management highlights for the Washington DC release
- Find the digital integration and API connection details and view the APIs that are created from the design specs of the digital interface. Also, view the environments where the APIs are deployed, and group them as required.
- View Application Portfolio Management (TRM) and Technology Reference Model (TRM) life-cycle information in a Gantt chart format within the Business Application view in the ServiceNow® Enterprise Architecture Workspace.
- View a roadmap for your business capabilities and business applications in the Strategic Portfolio Workspace from the Enterprise Architecture Workspace.
- Add or request a TRM hardware product and product life cycle. ServiceNow® Technology Portfolio Management (TPM) extends support for setting technology standards for hardware.
See Application Portfolio Management for more information.
New in the Washington DC release
- Connect a digital interface with the CMDB API in the EA Workspace
- Create a relationship between a digital interface and a CMDB API from the digital interface related list. Find out which digital integration uses which API and the environments where they’re deployed and group the deployed APIs.
- Working with the Enterprise Architecture Workspace dashboard
- The following widgets are available on the TCO tab of the Enterprise Architecture Workspace dashboard.
- Business applications by TCO score
- Business application TCO by cost type and planned disposition for FY:Q (Current quarter)
- Top 10 business applications with the highest cost for FY:Q (Current quarter)
- Managing a business portfolio
- Filter the business capability scores by fiscal year using the Fiscal year filter.
- Working with the Application Assessments dashboard
- The Application Assessments dashboard is now available in the EA Workspace.
- Working with the Application 360 dashboard in Enterprise Architecture Workspace
- The Application 360 dashboard is now available in the EA Workspace.
- Configure application total cost of ownership (TCO) in Enterprise Architecture Workspace
- Evaluate the cost of your business applications and leverage the application costs to prioritize your application portfolio. Rationalize business applications by their cost and align them with the organization's business strategy. For more details, see Configure application total cost of ownership (TCO) in Enterprise Architecture Workspace, Create a source for an Application TCO, Create a cost type for Application TCO in Enterprise Architecture Workspace, Add or edit a total cost of ownership record.
- View roadmap for your business capabilities and business applications
- Plan, prioritize, and roadmap the work for your business capabilities and applications by aligning with the strategy. For more details, see View a roadmap of a business capability and View roadmap of a business application.
- View and select your folders to save Lucidchart diagrams
- Fetch your Lucid folders to select and save the Lucidchart diagrams while creating a diagram. For more details, see Create a Lucidchart diagram for a business capability in the EA Workspace and Create a diagram for a business application in the EA Workspace.
- Use indicators created by you to analyze business applications in the Application Rationalization page
- Use custom indicators in the Application Rationalization screen in the Enterprise Architecture Workspace to analyze business applications in the bubble chart view or list view. Use the Active flag to select the indicators that you want to apply for rationalization. For more details, see Bubble chart view of application rationalization and List view of application rationalization.
- View TPM and TRM lifecycles in a Gantt chart view
- View TPM and TRM life-cycle information of a business application in a Gantt chart format under the Lifecycle Timelines tab of a business application view. For more details, see Gantt view of TPM and TRM lifecycle timelines.
- Rationalize all business applications associated with capabilities and their child capabilities
- Apply the business capability filter in the Application Rationalization page to view all the business applications including the ones that are associated with the child capabilities of the parent capability.
- Add or request a TRM Product or TRM Product life cycle for hardware products
- Request a TRM hardware product and product life cycle using the TRM Catalog or TRM navigation within the Enterprise Architecture Workspace. Depending on the user role, you can add or request a TRM product. For example, if you’re a member of the Enterprise Architect group, you can directly add a TRM product or TRM product life cycle. For more details, see Add or edit a TRM product request, Add or edit a TRM product lifecycle request, Request a TRM product using the TRM Catalog, and Request a TRM product lifecycle using the TRM Catalog.
- Rationalization of business applications
- The Enterprise Architecture Workspace supports Application Rationalization. Rationalize your business applications by analyzing the applications by their indicators to take action. Take actions such as creating a demand, setting the planned disposition, adding life-cycle data, viewing associated demands, and updating details of an existing project associated with an application. For more information, see Bubble chart view of application rationalization and List view of application rationalization.
- Personalize the Enterprise Architecture Workspace home page
- Customize the sections that you want to display on the EA Workspace home page by using the personalize page feature.
- Run a scheduled job to update TRM technical debt data in EA Workspace
- Run the Populate TRM technical debts in the EA Workspace scheduled job to update the TRM technical debts data in the EA Workspace. For more details, see Manage TRM technical debt.
- Open business application form in Core UI from EA Workspace
- Open the business application form in Core UI from the EA Workspace.
UI changes
- Enterprise Architecture Workspace Dashboard page
- In the Enterprise Architecture Workspace Dashboard page, widgets are now displayed under different tabs for better organization. The following tabs have been introduced:
- Application Portfolio
- Business Portfolio
- Technology Portfolio
- Information Portfolio
- Portfolio TCO
For more details, see Working with the Enterprise Architecture Workspace dashboard.
- Configure application total cost of ownership (TCO) in Enterprise Architecture Workspace
- In the Setup page, the TCO section is added to define the source and cost type for Application TCO.
- TRM Product Request form Add a product or product life cycle for hardware
- The Type field is added in the TRM product request and TRM Product life cycle Request forms to select a hardware product.
- View the Publisher details for TRM product life-cycle
- View the publisher details of a TRM product, while creating or requesting a TRM product life cycle. For more details, see Create new TRM product lifecycle form and Create new TRM product lifecycle request form.
- Exploring Enterprise Architecture Workspace Home page
- The EA Workspace dashboard page is removed from the home page. It’s available as a separate page. You can navigate to the page by selecting the Dashboard icon from the navigation pane.
- View a unified map for a business application
- View the Unified map of a business application in a new tab within the EA Workspace.
- New page in EA Workspace, displaying information for Application Rationalization
- A new page is added in EA Workspace to display the Application Rationalization information. For more details, see Rationalization of business applications.
- EA Workspace excludes retired business applications
- The Enterprise Architecture Workspace home page and the dashboard pages exclude the business applications that are in Retired state and the business applications with the End of Life life-cycle stage.
Activation information
Application Portfolio Management is available with activation of the Application Portfolio Management (com.snc.apm) plugin. For details, see Application Portfolio Management.