Decision Builder release notes

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Decision Builder Release Notes

    The ServiceNow® Decision Builder application allows users to create and manage decision tables efficiently, adapting to changing business requirements. The Washington DC release introduces enhancements that streamline this process and integrate Decision Builder into Workflow Studio.

    Show full answer Show less

    Key Features

    • Integration with Workflow Studio: Decision Builder is now accessible within Workflow Studio, allowing users to work alongside Flow Designer and Process Automation Designer.
    • Decision Table Code Snippets: Users can easily insert decision tables into scripts by copying code snippets from Decision Builder, facilitating the replacement of hard-coded logic.
    • Table Duplication: Duplicate full decision tables with fewer than 300 rows or just the structure for larger tables, saving time in the creation process.
    • Row Duplication: Quickly create decision rules by duplicating rows within a decision table, enhancing efficiency.
    • View Related Objects: Access related flows, subflows, or processes directly from an open decision table.

    Key Outcomes

    With these updates, users can expect a more streamlined experience in managing decision tables, increased efficiency in rule creation, and enhanced visibility of related workflows. The integration into Workflow Studio enhances collaborative workflow building and simplifies the decision-making process within the ServiceNow platform.

    The ServiceNow® Decision Builder application provides an intuitive interface that you can use to create and manage decision tables. By changing the rules and conditions in a decision table, you can more efficiently meet changing business requirements. Decision Builder was enhanced and updated in the Washington DC release.

    Decision Builder highlights for the Washington DC release

    • Decision Builder is now integrated into Workflow Studio. Access Decision Builder alongside other powerful tools such as Flow Designer and Playbooks to seamlessly integrate decision tables with workflows.
    • Duplicate full decision tables under 300 rows or just the decision table structure (inputs and columns) for larger decision tables.
    • Execute the decision table from any script and make it easier to replace hard-coded logic with decisions by inserting decision table code snippets copied from Decision Builder.
    • Save time and effort writing decision rules by strategically duplicating rows of your decision table.
    • View and access related objects that your decision tables are used in.

    See Decision Builder for more information.

    New in the Washington DC release

    Decision Builder integrated into Workflow Studio
    Access and build decision tables in one streamlined environment alongside other powerful tools that help you build workflows for your applications.
    Decision table code snippets
    Insert a decision table into any script you write on the ServiceNow AI Platform by copying a code snippet of the table from Decision Builder.
    Duplicate a decision table
    Save time creating decision tables by duplicating full decision tables under 300 rows or just the decision table structure (inputs and columns) for larger decision tables.
    Duplicate rows in a decision table
    Save time and effort creating decision rules by strategically duplicating rows in your decision tables.
    View related objects in a decision table
    Easily view and access the related flows, subflows, or processes that your decision table is used in from an open decision table.

    UI changes

    Decision Builder module
    The Decision Builder module in the main All navigation used to open the standalone Decision Builder application. Now it opens Decision Builder in the new Workflow Studio application alongside other applications that help you build workflows.

    Activation information

    Decision Builder is available with activation of the Decision Builder plugin (sn_decision_design). For details, see Update to the latest version of Decision Builder.

    Localization information

    The Localization Framework is integrated in Decision Builder. However, because the Edit in Excel feature doesn’t support localization, you cannot use this feature in any instance that doesn't use English.

    Related ServiceNow applications and features