System Clone release notes

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • The ServiceNow® System Clone application enables you to copy everything in a database from one instance to another, such as copying a production instance to a pre-production instance.

    System Clone highlights for the Washington DC release

    • Copy your production instance into a pre-production instance to test changes before going live with them.
    • Schedule clones to occur automatically at a set frequency to help keep instances stay synchronized.
    • Use exclude tables and data preservers to confirm that your clone contains only the tables and data that you want.

    See System clone for more information.

    Deprecations

    Starting with the Washington DC release, the legacy System Clone Request page (clone_instance.do) is being prepared for future deprecation. Starting in the Y release, you're redirected to the Clone Admin Console when accessing the System Clone Request page (clone_instance.do). For details regarding the deprecation process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    Activation information

    System Clone is a ServiceNow AI Platform feature that is active by default.

    Related ServiceNow applications and features