Washington DC Patch 6 Hotfix 3

  • Release version: Washingtondc
  • Updated September 10, 2024
  • 1 minute to read

    • The Washington DC Patch 6 Hotfix 3 release contains fixes to these problems.

    Build information:
    Build date: 09-04-2024_0847
    Build tag: glide-washingtondc-12-20-2023__patch6-hotfix3-08-29-2024
    Important:
    For more information about how to upgrade an instance, see ServiceNow Upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note:
    This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

    Fixed problem

    Problem Short description Description Steps to reproduce

    Email Notifications

    PRB1763775

    KB1699112

    		 When composing an email in Service Operations Workspace (SOW) and copy/pasting the 'Caller' name to the To or CC field, the auto-complete for the reference field isn't appearing For example, when the user copies and pastes the name 'Abraham Lincoln', it displays the error 'Local address contains control or whitespace. Characters in format [a-z][A-Z][0-9] {-} are accepted'.

    Refer to the listed KB article for details.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.