Document Templates release notes
The Document Templates application enables you to create HTML and PDF document templates so that you can generate standard letters or documents. You can automate and simplify the process of filling out, signing, and reviewing a document online. Document Templates was enhanced and updated in the Washington DC release.
Document Templates highlights for the Washington DC release
- Set a language for your template into which you want the dynamic tokens to be translated.
- Set the date format in which you want dates to appear in the generated output of your template.
See Document Templates for more information.
Important:
Document Templates is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Washington DC release
- Template date format
- Choose the format in which you want the date to appear when an agent previews the document, generates the attachment, or initiates document tasks for participants.
- Template language
- Specify the language in which you want dynamic tokens to be translated when an agent previews the document, generates the attachment, or initiates document tasks for participants.
- Document template scripts
- Translate dynamic tokens in HTML templates into the intended language using a script.
- Document Template integration with Digital Signatures using Smart Cards application
- Use digital signatures to make the document signing experience seamless and eliminating manual intervention by using your Personal Identity Verification (PIV) or Common Access Card (CAC) card.
Activation information
Install Document Templates by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.