ERP Canvas release notes

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 3 minutes to read
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    Summary of ERP Integration Release Notes Washington DC

    The ServiceNow® ERP Integration application allows users to connect with their ERP systems, enabling querying of remote tables and building data models for ERP data utilization on the ServiceNow AI Platform. The Washington DC release introduces significant enhancements to this integration.

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    Key Features

    • New Model Management UI: Streamlined interface for creating and mapping models using BAPIs and tables.
    • BAPI Support: Ability to read and update SAP data through BAPI function calls.
    • Parameter Specification: Customize data operations by specifying input and output parameters, with automatic inclusion of required parameters in queries.
    • Backward Compatibility: Support for earlier versions of ECC starting from SAP ECC 6.0 EHP 8.
    • Installation Requirement Change: ERP Customization Mining (ECM) is no longer a prerequisite for ERP Integration.
    • Enhanced Workflow Integration: Use ERP Data actions in Workflow Studio to define data flow from read and update operations.

    Key Outcomes

    With these updates, ServiceNow customers can expect improved efficiency in managing ERP data, enhanced connectivity with SAP systems, and a simplified model management process. The removal of ECM as a prerequisite streamlines the installation process, making it easier to integrate ERP systems with the ServiceNow platform.

    The ServiceNow® ERP Canvas application enables you to connect to the ERP (Enterprise Resource Planning) system of record, query remote tables, and build data models to use ERP data on the ServiceNow AI Platform. ERP Canvas was enhanced and updated in the Washington DC release.

    ERP Canvas highlights for the Washington DC release

    • New model management UI for creating models.
    • Support for using BAPIs (Business Application Programming Interface) to read and update SAP data.
    • Ability to send updates to the ERP system from the ServiceNow AI Platform by specifying input and output parameters.
    • Support for earlier versions of ECC (ERP Central Component).
    • Removed the requirement to have ERP Customization Mining (ERP-CM) in order to run ERP Canvas.

    See ERP Canvas for more information.

    Important:
    ERP Canvas is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Washington DC release

    New UI for managing models
    Create and map models using tables and BAPIs, and then use the models to read and update the ERP system.
    Read and update SAP from ERP Canvas using BAPI function calls
    Add Read and Update operations to the ERP model using BAPIs and table reads to communicate with the ERP system through the new ERP Model Management page.
    • Find tables and BAPIs faster in the connected ERP system using AI Search.
    • Create read operation entities using BAPIs or by the previous method of reading specified ERP tables on the system of record to retrieve data from the ERP system.
    • Specify input and output parameters to customize the data you're reading or updating. ERP Canvas automatically includes required parameters in the query.
    • Send data to update the ERP system using BAPIs.
    Support for earlier versions of ECC
    Use ERP Canvas with earlier versions of ECC, beginning with version SAP ECC 6.0 EHP 8.
    Use actions to build flows that specify where ERP data goes on the ServiceNow AI Platform
    Add to flows and specify where the results from read and update operations are stored through a Use ERP Data action in Workflow Studio.

    UI changes

    Tabs removed from Model record
    Because the new ERP Model Management page handles table joins and join conditions, the Joins and Join conditions tabs have been removed from the model record. In addition, the following tabs on the model record were renamed:
    • The Model tables tab is now called Model entities.
    • The Table fields tab is now called Entity fields.

    Changed in this release

    ERP Customization Mining no longer required for ERP Canvas
    You can now install ERP Canvas without also installing ERP-CM.
    Use ERP Model Management to create table joins
    Create table joins in the Manage entities tab of the ERP Model Management page by adding parent and child tables as Table read entities, and then managing their order to create join conditions.

    Activation information

    Install ERP Canvas by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    SAP ECC and S/4 HANA are currently the only available systems that integrate with ERP Canvas. You need the following on your ERP system:
    • SAP ECC (minimum SAP Netweaver 7.3)
    • SAP S/4HANA (all versions supported)
    • SAP Java Connector

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