Document Intelligence release notes
Summarize
Summary of Document Intelligence Release Notes Washington DC
The ServiceNow® Document Intelligence application, enhanced in the Washington DC release, offers an AI-driven solution for efficient document categorization and information extraction. This release focuses on usability improvements, increased capabilities, and enhanced accessibility features to streamline document processing for users.
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Key Features
- Draw Tool for Data Extraction: Users can now easily extract data from tables by selecting specific areas of documents using the draw tool.
- Usability Enhancements: Various updates provide a more consistent experience for table extraction features.
- Blank Page Classification: Users can mark blank pages during document classification.
- Increased Limits: The file size limit for attachments is raised to 10 MB, and the maximum number of document tasks processed daily is now 2,000.
- AI Quality Improvements: Enhanced extraction capabilities for invoices through upgraded AI models and configurations.
Key Outcomes
Customers can expect improved efficiency and accuracy in document processing, benefiting from advanced AI capabilities that streamline operations across various ServiceNow applications. The accessibility enhancements ensure a better user experience for all, including those using assistive technologies. To activate Document Intelligence, users can request it via the ServiceNow Store.
The ServiceNow® Document Intelligence application is an artificial intelligence (AI) solution that quickly and accurately categorizes and extracts information from documents. Document Intelligence was enhanced and updated in the Washington DC release.
Document Intelligence highlights for the Washington DC release
- Extract data from tables easily using the draw tool on an area of the document you want to extract.
- Leverage DocIntel in your automations by creating integrations with Automation Center.
See Document Intelligence for more information.
New in the Washington DC release
- Draw tool for data extraction
- Extract data from tables easily using the draw tool to select a document area and extract the information.
UI changes
- Usability enhancements to table extraction features
- Various table extraction features are updated to create a more consistent user experience.
- Support for blank pages in document classification
- You have the option to mark a blank page when classifying a document.
Changed in this release
- Increase to default limits
- The file size limit for attachments is increased to 10 MB. The maximum number of document tasks processed per instance per day is increased to 2,000.
- Improvements to AI quality for invoices
- Improve extraction outcomes by leveraging more powerful AI models, prebuilt use case configurations, and user-defined hints.
Activation information
Install Document Intelligence by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. The Document Intelligence application (sn_docintel) depends on the Document Intelligence plugin (com.glide.platform_ml_di), Predictive Intelligence (com.glide.platform_ml), and Document Intelligence UIB Component (com.sn_docintel_iframe). For more details, see Install Document Intelligence.
Accessibility information
- General accessibility enhancements
- Various Document Intelligence features were updated to create a more accessible user experience.
- Updated controls and messages to provide correct labels and other relevant information to Assistive Technology users (for example, screen reader users).
- Provided alternative text for informative images and icons so that the purpose of those images is conveyed to Assistive Technology users.
- Improved color contrast for text and images to meet minimum standard guidelines:
- Regular sized text has a minimum contrast ratio of at least 4.5:1.
- Graphics and user-interface components have a minimum contrast ratio of at least 3:1.
- Standardized design patterns for components to improve screen reader detection.
- Updated Call to actions (CTAs) and tooltips so they can be dismissed via a keyboard, without moving a mouse or pointer. For example, using the Escape key.
- Corrected focus order issue with Auto-fill mode check box controls.
- Corrected focus order issue with the Auto-fill mode thumbnail sidebar.
- Updated Auto-fill mode – Custom Select to provide additional visual cues to convey selected state info, instead of using color only to convey the information.
- Updated Auto-fill mode – Custom Select to programmatically indicate the ABC toggle control’s selected state.
- Updated so that text size can be increased to 200% through your browser settings without loss of content or functionality.
- Updated to allow changes to text spacing without loss of content or functionality. For example, some users apply custom text spacing styles to browser content to improve readability.