Accounts Payable Operations release notes
Summarize
Summary of Accounts Payable Operations Release Notes Washington DC
The Washington DC release of the ServiceNow® Accounts Payable Operations application, updated on May 3, 2024, enhances the management of invoices, exceptions, approvals, and supplier inquiries. This release introduces key features aimed at automating processes and improving user experience.
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Key Features
- Automated Purchase Order Matching: Streamlines invoice processing workflows for efficient matching.
- Third-Party Integration: Enables seamless processing of inbound and outbound invoices, as well as invoice payment approvals.
- Credit Note Support: Allows processing of credit notes received from suppliers.
- Playbooks: Visualizes invoice processing cases for better workflow management.
- Help Center: In-product assistance available for Procurement Workspace, accessible via the Help Center icon.
- Bulk Imports: Facilitates scheduled jobs for bulk invoice and line data imports.
- Enhanced Invoice Data Transformation: Adjusts currency groupings based on user locale settings and improves supplier detail lookup using tax registration numbers.
- Credit Memo Processing: Allows creation of credit memo invoices through the supplier collaboration portal.
- Document Intelligence: Enhanced for improved invoice extraction accuracy.
Key Outcomes
With these enhancements, ServiceNow customers can expect improved efficiency in invoice management, reduced processing errors, and a more user-friendly interface. The integration capabilities and automation features will facilitate quicker approvals and better supplier relationship management.
Activation Information
To activate Accounts Payable Operations, request it from the ServiceNow Store. For a complete list of available applications and request submission details, visit the ServiceNow Store website.
The ServiceNow® Accounts Payable Operations application enables you to manage invoices, invoice exceptions, invoice approvals, and supplier inquiries. Accounts Payable Operations was enhanced and updated in the Washington DC release.
Accounts Payable Operations highlights for the Washington DC release
- Take advantage of automated purchase order matching through invoice processing workflows.
- Integrate third-party applications with Accounts Payable Operations to process inbound invoices, outbound invoices and approve invoice payment using the integration framework.
- Support processing of credit notes sent by suppliers using Accounts Payable Operations.
- Visualize the workflow of invoice processing cases using Playbooks.
See Landing page for Accounts Payable Operations in Source-to-Pay Workspace for more information.
New in the Washington DC release
- Help Center
- Introduced in-product assistance, also known as Help Center, for the landing, list, and analytics pages of Source-to-Pay Workspace. Select the Help Center icon
on these pages to view the content. This feature enables you to access the information directly from within your workspace. - Using invoice integration
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- The Accounts Payable Operations application facilitates invoice ingestion, invoice posting, and invoice payment with third-party applications using an integration framework.
- The Accounts Payable Operations application facilitates invoice ingestion, invoice posting, and invoice payment with third-party applications using an integration framework.
- Work on integration error tasks through the Accounts Payable Operations integration framework. You can access these tasks from the home page.
- Perform bulk imports of invoice and invoice line data through scheduled jobs.
- Integration errors
- Work on system-generated integration error tasks through the ERP integration framework.
- Invoice data transformation logic
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- Currency groupings on invoice and invoice lines are transformed based on the user system locale settings.
- Send notifications to suppliers of duplicate invoices by matching the supplier name in an invoice with the supplier table.
- Credit memo
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- Process credit notes issued by suppliers using the Credit memo invoice type for a PO invoice or Non-PO invoice.
- Credit memo invoices can be created from the supplier collaboration portal.
- The pre-trained model framework is used Document Intelligence is enhanced to improve invoice extraction accuracy.
- Playbooks
- Visualize invoice processing workflows in a simplified, task-oriented, actionable view through Accounts Payable Operations playbooks.
Changed in this release
- Invoice data transformation logic experience
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- Supplier detail lookup logic is enhanced to use tax registration number.
- Efficiently handle invoices from multiple locales with different currencies and number formats. Accounts Payable Operations groups invoices based on the user's system locale.
- Invoice exceptions
- Invoice exceptions supporting credit memo have been enhanced.
Activation information
Install Accounts Payable Operations by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.