Removed features and products in Washington DC

Cumulative release notes summary on features that were removed from Washington DC features and products.

Some features were removed as part of Washington DC product updates.

Application or feature	Details
Advanced Risk	The Save button on the risk assessment form has been removed. The risk assessment form is automatically saved. The stepper component was removed from the Approvals tab in the risk assessment form when there’s no approval configured within the assessment scope. This removal simplifies the user experience and declutters the interface, making it more intuitive.
Clone Admin Console	The requirement to have at least one custom preserver in any custom clone profile for a clone request to be placed has been removed. You can now have a custom clone profile with only base system preservers to place a clone request.
Compliance Case Management	The New button in the Impacted and Related areas on the Compliance case form has been removed and replaced by the Add button.
Dispute Rules Content Pack for Visa	The VROL questionnaire decision tree has been removed. We have introduced the Visa Dispute Questionnaire [sn_bom_visa_cp_visa_dispute_questionnaire] table to reflect the format of the VROL questionnaire more accurately. Refer to Components installed with the Dispute Rules Content Pack for Visa plugin for more information.
Generative AI Controller	The QnA capability has been removed and the action has been removed from Virtual Agent Designer and Flow Designer.
Healthcare and Life Sciences Service Management Core	The Consumable Model [cmdb_consumable_product_model] table has been removed from the data model.
Industrial Process Manager	The Site Users menu item that contained the ISA Entity Site Users [isa_entity_site_user] table was removed from the Equipment Model - ISA module on the ServiceNow AI Platform.
Mobile Platform	Mobile Studio used for mobile app configuration has been removed from the Washington DC release. Mobile configuration is performed using the following tools: a web-based UI, Mobile App Builder, and Mobile Card Builder.
Operational Technology Incident Management	The Opened column was removed from the lists under the OT Incident module in the Industrial Workspace list view.
Operational Technology Manager	The New button has been removed from the All OT Devices list view and its corresponding list views. The New button has been removed from the Equipment Model Entities related list in the Quality Inspection Control System [cmdb_ci_ot_qics] form. The following system properties were removed from the Service Graph Connector for Operational Technology (Excel): sn_otsm_sgc.excel.nested.columns.max.level sn_otsm_sgc.excel.nested.column.delimitter The name validations for the OT devices that are classed as control modules in the SG OT Excel Stagings [sg_ot_excel_staging] table was removed. The Name attribute was removed from the OT Control Module identification rules. The ability to manually create Network Intrusion Detection System (NIDS) class records was removed. Control modules are no longer shown in any list view except under OT Control Systems with Modules.
Playbooks in Workflow Studio	The trigger license requirement has been removed, allowing you to use any entitled table to trigger a playbook.
Regulatory Change Management	GRC: Regulatory Change Management no longer supports dashboard in the classic UI.
Service Operations Workspace for IT Service Management	Starting in version 5.0, the following options are removed from the landing page: Second-level cards that were displayed upon selecting a first-level donut card View all button for donut cards Recently Viewed section
Subscription Management	The Subscribed Users related list has been removed from the subscription form. The Subscribed Users related list and the Role Subscription Attributes related list have been removed from the role form. The Manage Subscriptions related list has been removed from the group form. The Custom Application Inventory module has been removed. The App Engine Usage dashboard has been removed. You can access details about your App Engine custom table entitlements by viewing your App Engine subscription details. For details on auditing App Engine V1 usage, see KB0999383. The Domain Compliance Overview dashboard has been removed. Subscription Management no longer supports domain separation.
User Experience Analytics	User Experience Analytics API version 2.1.4 has been withdrawn from store.
Virtual Agent	The What is the reason AI is collecting inputs from the user? field was removed from the Input Collector control in Virtual Agent Designer. The Topics category with the topic description was removed from the Prompt discovery tab in the Virtual Agent Designer chat preview window.