Talent Development Core release notes

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Talent Development Core Release Notes

    The ServiceNow® Talent Development application enables managers and employees to effectively identify and track career growth and development opportunities. The recent Washington DC release enhances the application to support career growth through structured guidance and ongoing tracking.

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    Key Features

    • Opportunity Marketplace: A unified platform for organizations to share and discover career opportunities.
    • AI Search: Improved search capabilities for both employees and opportunity owners within the Opportunity Marketplace.
    • Conversations Integration: Schedule career conversations through Microsoft Outlook, simplifying the process for better engagement.
    • Growth Plans: Tools for mentoring, leadership development, team building, and education benefits.
    • Mentoring: Foster meaningful mentor relationships to enhance employee development and encourage knowledge sharing.
    • Aspirations Widgets: New features to promote career aspirations linked to employee skills and development.

    Key Outcomes

    With these enhancements, employees can discover growth opportunities, engage in meaningful conversations about career paths, and develop professionally through mentoring and structured growth plans. The integration with Microsoft Outlook facilitates easier scheduling, promoting higher adoption rates of the Conversations module. To activate Talent Development, request it from the ServiceNow Store.

    The ServiceNow® Talent Development application enables managers and employees to identify and track career growth and development opportunities. It supports career growth through step-by-step career guidance and ongoing development tracking. Talent Development was enhanced and updated in the Washington DC release.

    Talent Development highlights for the Washington DC release

    • Use Opportunity Marketplace as a single, unified place where organizations can share opportunities that are discoverable by employees.
    • Leverage AI search to provide more sophisticated search results when employees and opportunity owners perform searches in the Opportunity Marketplace.
    • Use the Career Conversations application with Microsoft Outlook to conveniently schedule conversations with employees or managers using the Conversations module.
    • Use a streamlined process that simplifies the steps to create and schedule a conversation, which promotes adoption of the Conversations module across the organization.
    • Use Growth Plans to develop opportunities for mentoring, coaching, leadership development, team building, and education benefits.
    • Use Mentoring to create meaningful relationships within the organization and also foster a culture of knowledge, sharing, and collaboration.

    See Talent Development Core for more information.

    Important:
    Talent Development is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Washington DC release

    Opportunity Marketplace
    Help employees discover new opportunities that support their career and organizational growth.
    Conversations
    Use Microsoft Outlook with Talent Development activities to schedule and manage conversations.
    Mentoring
    Build meaningful mentor relationships that drives employee development and promotes continuous career conversations and engagement.
    Growth Plans
    Help employees manage career activities, educational learning, team building, and work-life balance.
    Aspirations
    Use new application widgets to help promote aspirations that link with your skills and career development.

    Activation information

    Install Talent Development by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the ServiceNow Store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

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