Creator Studio release notes

  • Release version: Washingtondc
  • Updated April 1, 2024
  • 2 minutes to read
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    Summary of Creator Studio Release Notes Washington DC

    The ServiceNow® Creator Studio, introduced in the Washington DC release, offers a guided application development experience for business process experts to create request-based applications without traditional low-code development barriers. This enables citizen developers to contribute to app creation while alleviating pressure on IT resources.

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    Key Features

    • Guided Development: Facilitates end-to-end app creation for request and fulfillment applications.
    • No-Code Form Building: Utilize templates for easy form development without coding.
    • Automated Playbooks: Streamline workflows by creating automated playbooks triggered by form submissions.
    • Form Submission Workspace: Each app generates a customizable workspace for fulfillers to manage requests.
    • Collaborative Development: Allows co-creation of apps by inviting other developers and requesting editing permissions.
    • Pipelines and Deployments: Submit apps for review and deploy them to production instances seamlessly.

    Key Outcomes

    By leveraging Creator Studio, ServiceNow customers can expect:

    • Faster app development cycles and reduced reliance on IT.
    • Improved compliance and security through native integration with the ServiceNow AI Platform.
    • Enhanced collaboration among developers, fostering a community of citizen developers.

    To utilize Creator Studio, an App Engine Enterprise license is required, and activation can be requested from the ServiceNow Store.

    The ServiceNow® Creator Studio product is a guided application development experience that enables business process experts to create request-based applications without the barriers of traditional low-code development. Creator Studio is a new application in the Washington DC release.

    Creator Studio highlights for the Washington DC release

    • Enable guided, end-to-end development for the most common types of applications: request and fulfill apps.
    • Offload app development to citizen developers, reducing the strain on IT resourcing.
    • Shorten development time by using streamlined app creation.
    • Enable citizen developers to work on apps while restricting the ability to create them through the restricted user role.
    • Create apps that are natively compliant with the ServiceNow AI Platform without the risks associated with traditional development.

    See Creator Studio: Creating applications without writing code for more information.

    Important:
    Creator Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Creator Studio features

    Use templates to quickly build forms to intake requests
    An easy-to-use form building environment enables no-code development of forms.
    Create automated playbooks to streamline workflows
    After you build forms, create playbooks to run automatically on the records that a form generates when users submit the form. For example, when a form is created, it can be automatically routed to a manager for approval.
    Intuitive form submission workspace is ready to use out-of-the-box
    For each app that you build, Creator Studio generates a form submission workspace category where fulfillers review requests. You can customize the workspace category and its records in Creator Studio.
    Co-create apps with other developers using collaboration
    Increase app creation collaboration through delegated development, which enables you to collaborate on apps you don't own by requesting permission to edit them and to invite other citizen developers to build apps with you.
    Deploy apps to production instances using Pipelines and Deployments
    When an app is ready, you can submit it for review. App Engine admins deploy the app using Pipelines and Deployments. Once deployed, the catalog items for the app's forms are available for use in production.

    Activation information

    Install Creator Studio by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    You must have an App Engine Enterprise license to use Creator Studio.

    Related ServiceNow applications and features

    App Engine Management Center
    Track and manage your Creator Studio requests, deployments, applications, and collaborative developers using App Engine Management Center (AEMC).
    App Engine Studio
    Open Creator Studio apps in AES to build more custom experiences, such as email notifications and additional security.
    Catalog Builder
    Create or edit a catalog item using a visual and guided experience.
    Form Builder
    Visually create, configure, and customize the different form views for your users using the form editor in Form Builder.
    Workflow Studio
    Integrate workflow authoring, configuring, and monitoring into a single-page experience.
    Workspace
    Address customer requests and issues in a workspace, which provides a suite of tools where agents, case managers, help desk professionals, and managers work with tools to resolve customer needs.