Cloud Cost Management release notes

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Cloud Insights Release Notes Washington DC

    The ServiceNow® Cloud Insights application, now enhanced in the Washington DC release, enables organizations to analyze cloud resource costs effectively, uncover savings opportunities, and optimize operations. Key features focus on Kubernetes clusters and shared cloud services management.

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    Key Features

    • Spend Analytics for Kubernetes: Gain insights into the cost breakdown for Kubernetes clusters using various filters such as time period, cost type, and grouping options.
    • Management of Shared Cloud Services: Allocate costs for shared cloud services across multiple business domains, allowing for better financial management of Kubernetes clusters.
    • UI Updates: The Spend analytics page now includes dedicated sections for Cloud spend analytics, Kubernetes analytics, and Shared cost analytics.
    • Cost Allocation Reporting: The Spend dashboard provides a report on shared and direct costs of cloud resources.
    • Shared Cost Allocation Policies: Create, edit, and view these policies within the Operations view of the Cloud Cost Management Workspace.

    Key Outcomes

    With the Washington DC release, customers can expect improved visibility into cloud spending, better management of shared resources, and enhanced reporting capabilities. Activation of Cloud Insights is available through the ServiceNow Store, and users are encouraged to transition to the Workspace experience as the Cloud Insights Core UI is slated for future deprecation.

    The ServiceNow® Cloud Cost Management application (formerly known as ServiceNow Cloud Insights) helps you to analyze the cloud resource costs so that you can identify and act on opportunities to save money and optimize the operations of your organization. Cloud Cost Management was enhanced and updated in the Washington DC release.

    Cloud Cost Management highlights for the Washington DC release

    • Gain insights into the spend breakdown for Kubernetes clusters by using the Spend Analytics view in Cloud Cost Management Workspace.
    • Manage the cost of shared cloud services including Kubernetes clusters across various business domains by allocating shared cloud costs.

    See Cloud Cost Management for more information.

    Important:
    Cloud Cost Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Washington DC release

    Analyze the spend breakdown for Kubernetes clusters

    View and analyze costs for a Kubernetes cluster on cloud and narrow down your results by using various filters such as time period, cost type, and grouping options like Kubernetes cluster, Kubernetes namespace, and tag category.

    Manage the cost of shared cloud services
    View, analyze, and manage the cost of shared cloud services across various business domains and allocate costs to these multiple lines of business. For Kubernetes clusters, you can share the cost across multiple namespaces.

    UI changes

    Spend analytics page changes
    The Spend analytics page now includes Cloud spend analytics, Kubernetes analytics, and Shared cost analytics information.
    Cost allocation report on Spend dashboard
    The Cost allocation report on the Spend dashboard shows the shared cost and direct cost of your cloud resources.
    Shared cost allocation policies in Operations view
    You can now create, edit, and view shared cost allocation policies in the Operations view of Cloud Cost Management Workspace.

    Changed in this release

    Updated default value of the system properties for spend analysis
    The default value of the following system properties has changed:
    • sn_cld_spend_core.metricbase_transform_limit: Default value: 20000
    • sn_cld_spend_core.spend_report_per_chunk_workload_size: Default value: 500

    Deprecations

    The Cloud Cost Management Core UI interface and Cloud Spend dashboard are planned for future deprecation.

    Activation information

    Install Cloud Cost Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Beginning with the Washington DC release, limited support is provided for the Cloud Cost Management Core UI interface. While it remains active in your instance, including when you upgrade to a new ServiceNow AI Platform® release, the best approach is to move to the Workspace experience.

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