Goal Framework for SPM release notes

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Goal Framework for SPM Release Notes

    The ServiceNow® Goal Framework for Strategic Portfolio Management (SPM) application facilitates the automation of actual values for defined goals within the SPM framework. The Washington DC release includes enhancements that improve the tracking and management of goals and targets to optimize organizational performance.

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    Key Features

    • Goal/Target Relationship: Associate current and future work with primary or non-primary targets, allowing for improved tracking of contributions to goals.
    • Enhanced Target Breakdowns: For cumulative targets set to quarterly and yearly intervals, target values automatically populate, simplifying goal management.
    • User Interface Changes: Updates include renaming sections for clarity, reorganization of settings, and adding fields to execution tables to better associate work items with targets.
    • Activation: The Goal Framework for SPM can be installed via the ServiceNow Store, requiring a ServiceNow® Strategic Portfolio Management Pro license.

    Key Outcomes

    With these enhancements, ServiceNow customers can expect streamlined goal management, improved visibility into progress towards targets, and an automated approach to tracking contributions from various work items. These features support better alignment with organizational objectives and drive effective decision-making.

    The ServiceNow® Goal Framework for Strategic Portfolio Management (SPM) application enables you to automate the actual value of your targets for the goals that are defined using the ServiceNow® Goal Framework application. Goal Framework for SPM was enhanced and updated in the Washington DC release.

    Goal Framework for SPM highlights for the Washington DC release

    • Track how current and future work contribute to meeting a primary or non-primary target by associating the target with work items.
    • Use the enhanced Target form to automate the progress of your targets.

    See Goal Framework for SPM for more information.

    Important:
    Goal Framework for SPM is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Washington DC release

    Goal/Target Relationship
    Track how current and future work contribute to meeting a primary or non-primary target by associating the target with work items. When you create a primary goal or target relationship with an item that already has a primary relationship, the existing association becomes a non-primary and a new primary relationship is created.
    Enhancements to Target breakdowns
    For cumulative targets with the breakdown interval set to Quarterly and Yearly, the Target values are populated automatically for each quarterly and yearly breakdown respectively. For example, for a cumulative target created to achieve $10M in the year 2024, the target breakdowns Q1-24, Q2-24, Q3-24, and Q4-24 are created with the Target values $2.5M, $5M, $7.5M, and $10M respectively.

    UI changes

    Target form
    • The Actual Value Source Configuration section has been renamed to Target Automation. Also, the Automate actual value option has been moved to the Target Automation section.
    • The default value for the Cumulative target field has been changed to true.
    Goal/Target Relationship
    The Goal Relationship [sn_gf_goal_m2m_relationship] table has been renamed to Goal/Target Relationship.
    Primary target in execution tables
    Added the Primary target field to all execution tables to support the association of work items to targets.

    Activation information

    Install Goal Framework for SPM by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Related ServiceNow applications and features

    Strategic Planning
    Use the Goal Framework for SPM application in the ServiceNow® Strategic Planning application to automate the progress of your targets.
    Important:
    You can install Goal Framework for SPM only when you own the ServiceNow® Strategic Portfolio Management (SPM) Pro license. When you own the SPM Pro license and install Strategic Planning, the Goal Framework for SPM application is installed automatically.
    Goal Framework

    The ServiceNow® Goal Framework application helps you create goals, set targets for them, and evaluate the progress of the goals and targets to accomplish your organizational plans and drive business outcomes.

    The Goal Framework for SPM application is an extension to the Goal Framework application. When you install Goal Framework for SPM, you get all the features of Goal Framework along with the target automation feature.