Washington DC release notes

  • Release version: Washingtondc
  • Updated January 7, 2024
  • 2 minutes to read
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    Summary of Washington DC Release Notes

    The ServiceNow® Washington DC release introduces new products, applications, and enhancements, along with fixes for existing features. The release notes serve as a comprehensive guide for customers to prepare for and execute their upgrade process efficiently.

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    Key Features

    • Upgrade Guidance: Detailed steps for planning, testing, and validating your upgrade to ensure success.
    • Release Timeline: Information on the schedule for Washington DC patch and security releases, with dates provided for upcoming updates.
    • Navigation Tools: Redesigned release notes experience helps users locate relevant information quickly.
    • Release Notes Tools: Includes options like building personalized release notes and viewing combined product release notes for cross-family upgrades.

    Key Outcomes

    By leveraging the Washington DC release notes, customers can streamline their upgrade experience, understand new features and changes, and ensure they are well-prepared for the transition. Utilizing the available tools allows for a more tailored and efficient approach to upgrades, enhancing overall satisfaction with the ServiceNow platform.

    The ServiceNow® Washington DC release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance.

    Washington DC highlights

    Increase productivity with intelligence and ​ automation. Connect teams and surface insights on a single ​platform. Accelerate agility with effective and ​ accurate service delivery.

    Path to successful upgrades

    Upgrading your instance involves planning, testing, and validation. The release notes guide you through completing all of the phases and tasks for a successful upgrade.

    Seven steps for a successful upgrade

    Start your upgrade journey

    To use the release notes in your upgrade process, choose the upgrade phase that you're ready to start with. It's recommended you complete the phases in the order listed. For a guide to the redesigned release notes experience, see Using the release notes.

    Release timeline

    New Washington DC release versions are released throughout the year. Here are the current dates for Washington DC patch and security patch releases. To view a full list of Washington DC release versions, refer to Available patches and hotfixes. Future release dates are subject to change.

    Washington DC release timeline for the year of 2024

    Maximize your release notes value

    Learn how to navigate the redesigned release notes and find the information you’re looking for. Use new release notes tools to improve your upgrade experience.

    Release notes tools

    We've created some tools to help you review the release notes and upgrade more quickly and efficiently. For more information, see Build your own release notes.

    Release notes summaries

    If you're interested in a specific set of release notes information, we've displayed release notes for all products by category. For example, you can read about the browser requirements for all Washington DC products, all on one page.

    Personalized PRB release notes

    Generate a cumulative list of all the problems that are fixed in an upgrade from your current release version to any available target version.

    Combined product release notes for cross-family upgrades

    View all release notes information for any product, from any family release version to another, on one page.

    To check out the release notes tools available for your upgrade scenario, choose your upgrade path to Washington DC.

    Choose your upgrade path to Washington DC