Predictive Intelligence release notes

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • The ServiceNow® Predictive Intelligence application enables you to create and train machine learning models to improve performance, efficiency, and flexibility to your systems. Predictive Intelligence was enhanced and updated in the Washington DC release.

    Predictive Intelligence highlights for the Washington DC release

    • Use pre-trained models for clustering and similarity solutions to make creating solutions more efficient without needing your own word corpus.
    • You can edit and train existing regression solutions, but starting with Washington DC you won't be able to create new regression solutions.

    See Predictive Intelligence for more information.

    Important information for upgrading Predictive Intelligence to Washington DC

    If you’re upgrading to Washington DC, you won't be able to create new regression solutions. If you have existing solutions, they will still be supported and you will be able to train and modify them, but you won't be able to create new ones.

    The changes to the similarity and clustering solutions apply to all instances that are on Washington DC.

    Changed in this release

    Pre-trained models for similarity and clustering solutions
    With the new pre-trained models, you won't need your own word corpus when creating new solutions.
    Important:
    With the Washington DC release, clustering and similarity models use Workflow solutions. When existing solutions with a word corpus are retrained after upgrading, they become Workflow solutions, and the Word Corpus field is no longer visible on the form.

    Deprecations

    • Support for creating new regression solutions was removed. You will still be able to train and edit existing solutions, but you won't be able to create new ones.

    Related ServiceNow applications and features