Washington DC Patch 10 Hotfix 3

  • Release version: Washingtondc
  • Updated March 26, 2025
  • 1 minute to read

    • The Washington DC Patch 10 Hotfix 3 release contains fixes to these problems.

    Build information:
    Build date: 03-20-2025_0028
    Build tag: glide-washingtondc-12-20-2023__patch10-hotfix3-03-19-2025
    Important:
    For more information about how to upgrade an instance, see ServiceNow Upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note:
    This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

    Fixed problem

    Problem Short description Description Steps to reproduce

    Word Document APIs

    PRB1840050

    		 The Docx4j version should be updated to support ServiceNow WordDocumentAPIs after a recent update of Microsoft Office Word 16.91 There's a new XML tag that is added in to docx format by Microsoft. The respective docx4j library has updated (8.3.13), which has to be updated in the WordDocumentAPIs services.
    1. Create a Word template document with MS Office Word with the 16.91.x version.
    2. Add it to the 'Contract' template.
    3. Parse it.
    4. Initiate a contract with this template document.

    Observe that the document is generated, but if it's downloaded and opened, it displays the document as corrupted.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.