Inhaltspaket für Financial Services Operations

  • Freigeben Version: Washingtondc
  • Aktualisiert 1. Februar 2024
  • 1 Minute Lesedauer
  • Wenn Sie das Inhaltspaket [ Process Mining mit Financial Services Operations (FSO) verwenden, können Sie Prozesse analysieren, die für Ihre KPIs relevant sind, und Engpässe im Zusammenhang mit Fällen von FSO identifizieren.

    Wichtig:
    Ab dem Vancouver-Release wurde die Prozessoptimierung in Process Miningumbenannt.

    Informationen zum Aktivieren des FSO Process Mining Content Packfinden Sie unter Aktivieren Sie Process Mining Inhaltspakete.

    Optimierungsprojekte

    Das Content Pack fügt vorgefertigte Process Mining Projektmodelldefinitionen für diese Financial Services Operations Anwendungen hinzu.
    • Financial Services Business Deposit Operations
    • Financial Services Business Loan Operations
    • Financial Services Business Lifecycle
    • Financial Services Card Operations
    • Financial Services Client Lifecycle
    • Financial Services Complaint Management
    • Financial Services Payment Operations
    • Financial Services Personal Loan Operations
    • Financial Services Personal Deposit Operations
    • Financial Services Treasury Operations
    • Individual Life Servicing
    • Group Life Servicing
    • Commercial Lines Claims
    • Personal Lines Claims
    • Intelligent Servicing for Fraud

    Rollen

    Basierend auf der Anwendung Financial Services Operations ], für die Sie die Anwendung Process Mining verwenden, benötigen Sie die folgenden Rollen.
    Tabelle : 1. Financial Services Operations erforderliche Rollen für Process Mining
    Anwendung Financial Services Operations Erforderliche Rolle
    Financial Services Card Operations Konfliktmanagement: sn_bom_credit_card.dispute_manager und sn_process_optimization_analyst
    Financial Services Payment Operations sn_bom_payment.payments_manager und sn_process_optimization_analyst
    Financial Services Business Loan Operations sn_bom_loan_b2b.manager und sn_process_optimization_analyst
    Financial Services Personal Loan Operations sn_bom_loan.b2c_manager und sn_process_optimization_analys
    Financial Services Business Lifecycle sn_bom_clo_b2b.manager und sn_process_optimization_analyst
    Financial Services Client Lifecycle sn_bom_clo_b2c.manager und sn_process_optimization_analyst
    Financial Services Complaint Management sn_bom_compl.manager und sn_process_optimization_analyst
    Financial Services Business Deposit Operations sn_bom_deposit_b2b.manager und sn_process_optimization_analyst
    Financial Services Personal Deposit Operations sn_bom_deposit_b2c.manager und sn_process_optimization_analyst
    Commercial Lines Claims sn_ins_claim_cml.manager und sn_process_optimization_analyst
    Personal Lines Claims sn_ins_claim_pers.manager und sn_process_optimization_analyst
    Financial Services Treasury Operations sn_bom_treasury.admin und sn_process_optimization_analyst
    Individual Life Servicing sn_ins_indiv_life.manager und sn_process_optimization_analyst
    Group Life Servicing sn_ins_group_life.manager und sn_process_optimization_analyst
    Intelligent Servicing for Fraud sn_bom_fraud.manager und sn_process_optimization_analyst