Coaching release notes
The ServiceNow® Coaching application enables you to monitor the performance of your teams and coach your employees to improve their skill set. Coaching was enhanced and updated in the Washington DC release.
Coaching highlights for the Washington DC release
- Analyze Coaching using the Coaching dashboard in the Next Experience UI.
- Enable your users to gain ServiceNow skills by integrating with ServiceNow University.
See Coaching for more information.
Important:
Coaching is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Washington DC release
- Integrating Coaching with Learning with ServiceNow University
- Gain ServiceNow skills using ServiceNow University after you integrate it with Coaching with Learning.
- Coaching dashboard in the Next Experience user interface
- Analyze Coaching data using the Next Experience Coaching dashboard.
Activation information
Coaching is available with activation of the Coaching (com.sn_coaching) plugin, which requires a separate subscription. For details, see Request Coaching.