Financial Services Operations Platform Analytics Solutions release notes
The ServiceNow® Financial Services Operations Platform Analytics Solutions application provides you with data visualizations that help you to improve your business processes and quantify the value of your self-services. Financial Services Operations Platform Analytics Solutions was enhanced and updated in the Washington DC release.
Financial Services Operations Platform Analytics Solutions highlights for the Washington DC release
Modernize the look and feel of the following dashboards. If you’re upgrading from a previous release, you can view these upgraded dashboards with your existing Core UI dashboards:
- Financial Services Business Deposit Operations
- Financial Services Business Loan Operations
- Dispute Management
- Financial Services Complaint Management
- Commercial Lines Servicing
- Financial Services Client Lifecycle
- Financial Services Business Lifecycle
- Group Life Servicing
- Individual Life Servicing
- Financial Services Payment Operations
- Financial Services Personal Deposit Operations
- Personal Lines Servicing
- Financial Services Personal Loan Operations
- Financial Services Treasury Operations
See Platform Analytics Solutions for Financial Services Operations for more information.
Important:
Platform Analytics Solutions is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Changed in this release
- Modernized Financial Services Operations dashboards
- The dashboards listed in the highlights section of this note have been migrated to the Platform Analytics Experience. If you’re upgrading from a previous release, you can view these upgraded dashboards with your existing Core UI dashboards.
Activation information
Platform Analytics Experience is a ServiceNow AI Platform feature that is active by default.