Operational Technology release notes

Operational Technology has new and updated features in the Washington DC release.

Note:

The Manufacturing Process Manager application was renamed to the Industrial Process Manager.

• Industrial Process Manager release notes
  The ServiceNow® Industrial Process Manager application enables your teams to map and visualize the industrial equipment models and associated production processes at individual facilities. Industrial Process Manager was enhanced and updated in the Washington DC release.
• Operational Technology Change Management release notes
  The ServiceNow® Operational Technology Change Management application enables engineers to implement changes to Operational Technology (OT) devices and production processes. Operational Technology Change Management was enhanced and updated in the Washington DC release.
• Operational Technology Incident Management release notes
  The ServiceNow® Operational Technology Incident Management v2 application enables engineers to resolve Operational Technology (OT) device and production process issues. Operational Technology Incident Management v2 was enhanced and updated in the Washington DC release.
• Operational Technology Knowledge Management release notes
  The ServiceNow® Operational Technology Knowledge Management application helps you to capture information about your Operational Technology (OT) system in knowledge articles that can be shared with other users who might experience similar issues. Operational Technology Knowledge Management is a new feature in the Washington DC release.
• Operational Technology Manager release notes
  The ServiceNow® Operational Technology Manager application enables you to aggregate Operational Technology (OT) device data from multiple sources so that you can build the foundational data relationships in the Industrial solution. Operational Technology Manager was enhanced and updated in the Washington DC release.
• Operational Technology Request Management release notes
  The ServiceNow® Operational Technology Request Management application lets you access the Operational Technology (OT) Service Catalog to request OT catalog items and fulfill them based on the defined flows. OT workers can then create and submit an OT request from a catalog item, which helps provide a consistent experience and facilitates cross-functional requests. Operational Technology Request Management is a new feature in the Washington DC release.
• Operational Technology Vulnerability Response release notes
  The ServiceNow® Operational Technology Vulnerability Response application enables you to prioritize Operational Technology (OT) vulnerabilities at a site level. Operational Technology Vulnerability Response was enhanced and updated in the Washington DC release.
• Service Graph Connector Integration for Claroty CTD release notes
  The ServiceNow® Service Graph Connector Integration for Claroty CTD application automates the import of detected devices and Claroty CTD sites. Service Graph Connector Integration for Claroty CTD was enhanced and updated in the Washington DC release.
• Service Graph Connector for Microsoft Defender for IoT (Azure) release notes
  The ServiceNow® Service Graph Connector for Microsoft Defender for IoT (Azure) application automates the import of devices and sensor appliances. ServiceNow® Service Graph Connector for Microsoft Defender for IoT (Azure) is a new application in the Washington DC release.
• Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console) release notes
  The ServiceNow® Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console) application, formerly known as Service Graph Connector for Microsoft Defender for IoT (on-premises), imports devices, connections, and sensor appliances. Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console) was enhanced and updated in the Washington DC release.
• Vulnerability Response for Microsoft Defender for IoT (On-premises Management Console) release notes
  The ServiceNow® Vulnerability Response for Microsoft Defender for IoT (On-premises Management Console) application imports the vulnerabilities from Microsoft Defender for IoT (on-premises) into ServiceNow® Operational Technology Vulnerability Response and takes risk-based action with the production process context. Vulnerability Response for Microsoft Defender for IoT (On-premises Management Console) was enhanced and updated in the Washington DC release.
• Vulnerability Response Integration with Microsoft Defender for IoT (Azure) release notes
  The ServiceNow® Vulnerability Response Integration with Microsoft Defender for IoT (Azure) application uses data imported from Microsoft Defender for IoT (Azure) to enable risk-based action with the production process context. Vulnerability Response Integration with Microsoft Defender for IoT (Azure) is a new application in the Washington DC release.