Service Exchange release notes
The ServiceNow® Service Exchange application enables providers and consumers to connect and track services directly between instances without having to configure and maintain custom integrations. Service Exchange was enhanced and updated in the Washington DC release.
Service Exchange highlights for the Washington DC release
- Improve error handling and tracking with the centralized error reporting table.
- Receive email notifications for tracked issues that can't be automatically resolved.
- Use variable sets and multi-row variable sets with remote record producers.
See Service Exchange for more information.
Important:
Service Exchange is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Washington DC release
- Error handling through Transport Diagnostics
- Track errors on recent transactions, provide the connection status, run the health checks, and provide recommendations.
- Support for variable sets for remote record producers
- Use variable sets and multi-row variable sets with remote record producers to create a collection of variables that can be reused across multiple catalog items.
Activation information
Install Service Exchange by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.