Configure proxies when performing MID-less upgrade using a Content Delivery Network (CDN)

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Create proxies for added security when upgrading MID-less agents via a Content Delivery Network (CDN). You add proxy servers to the sn_agent_proxy table on the ServiceNow instance.

    Avant de commencer

    Role required: agent_client_collector_admin

    Procédure

    1. Navigate to All > Agent Client Collector > Package Download Proxies.
    2. Select New to create a new proxy server.
    3. Fill in the fields on the page.
      Tableau 1. Proxy - New record page fields
      Field Description
      Name A descriptive name to identify the proxy server.
      URL The URL of the proxy server that is accessed when the agent downloads the installer. Enter the URL in the following format: some.example.com:8800.
      Domain Select one of the following:
      • leaf: Select if domain separation is active, and select the leaf domain for the proxy to be used in.
      • global: Select if domain separation is not active.
      Order A number indicating which proxy is used first when the agent downloads the installer from the CDN. Lower numbers are used first.
      Active Select for the URL to be invoked.

      Clear for the URL to be ignored.

      If no proxy server is specified, the default of direct is invoked, instructing the agent to download the installer directly from the CDN.