Subscribe Home Conversations On AI App Development CRM Enterprise IT Ethics & Governance Futures HR Industries ServiceNow on ServiceNow Platform Foundations Products & Solutions All topics For Leaders In IT & Dev Customer Experience Finance, Operations & Strategy Employee Experience Security & Risk News & Events People & Culture My List Explore All
HR Stay up to date on how HR leaders are using technology to improve hiring, retention, and employee engagement.  Sign Up for Newsletter
Woman in black and white working on a computer behind an overlay of orange graphs
5 min Talent development has outgrown the certification era Enterprises have spent years measuring what their people know, not what they can actually do HR Thought Leadership
Heading lorem ipsum Description vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae. Sed auctor, turpis ut leo gravida iaculis, sapien metus egestas efficitur. CTA Primary
A 3D purple arrow pointing up with three green AI starts around it
3 min Why human skills matter more in the age of AI The hidden shift reshaping workforce skills and what it signals for the future HR Research
Illustration of a person pushing red vertical lines on a white background
4 min Does AI kill employee motivation? Scientific research finds that AI can amplify morale and motivation, but only when deployed correctly HR Research
Illustration of a man standing in a huge doorway leading from clouds to light
4 min Can AI help fix employee burnout? Swiveling between tools is stressful. A unified experience layer can make life a lot easier. HR Thought Leadership
ServiceNow Chief People and AI Enablement Officer Jacqui Canney speaking at Transform 2026
4 min What does it take to put AI to work for people? A fireside chat at Transform 2026 with ServiceNow Chief People Officer Jacqui Canney HR Thought Leadership
"AI is ultimately a human endeavor." Jacqui Canney Chief People Officer, ServiceNow
Blue background of blurred people in a large room
2 min Read Article Introducing autonomous HR with AI agents Shifting HR service delivery from reactive to proactive News and Events HR
Next up
Dive into more conversations AI App Development CRM Enterprise IT Ethics & Governance Human Resources Industries ServiceNow on ServiceNow Platform Foundations Products & Solutions All Topics
Stay in the know Join Us
stay in know image
Alt