Mobile Agent - BlackBerry for Android v21.2.0

  • Release version: Mobile
  • Updated April 9, 2026
  • 1 minute to read
  • The Android v21.2.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the ServiceNow Agent app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Android Mobile

    PRB1999849

    The Back button is not visible The Back button on the NowMobile App on Android on the 'Requests' tab is not consistently visible, despite the button color being set to black on a white background. However, sometimes the button renders to white, making invisible on the white background.

    This version also includes other minor bug fixes and performance improvements.