Mobile Onboarding for Android v15.0.0

  • Release version: Mobile
  • Updated October 6, 2022
  • 1 minute to read

    • The Android v15.0.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    New feature

    Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile Android (non-classic)

    PRB1598763

    		 Keyboard focus gets trapped when viewing an incident or WOT detail views

    Mobile Android (non-classic)

    PRB1597871

    		 Now Mobile app crashes upon receiving Notifications This issue affects Android only.

    Mobile Android (non-classic)

    PRB1579844

    		 Chat expected wait time displayed in Chat in Now Mobile

    Mobile Android (non-classic)

    PRB1572328

    		 Now Mobile chat user can navigate behind the topic modal
    1. Open the Now Mobile app and log in as ITIL user.
    2. Enable the screen reader.
    3. Select the virtual agent chat button.
    4. Shift the focus to the edit box at the end of the chat.
    5. Start a new thread and select 'Show everything'.
    6. Shift the focus through the page.

      Actual behavior: The screen reader users' focus does not automatically focus on the All Topics screen.

      Expected behavior: When the All Topics screen loads, the focus should be on the modal.

    Mobile Android (non-classic)

    PRB1600580

    		 The form does not refresh after an action is taken (when form is opened from notifications tab)

    This version also includes other minor bug fixes and performance improvements.