ServiceNow Onboarding - Intune for Android v15.2.0

  • Release version: Mobile
  • Updated November 28, 2022
  • 2 minutes to read
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    Summary of ServiceNow Onboarding - Intune for Android v15.2.0

    The Android v15.2.0 release of the ServiceNow Onboarding - Intune app includes important fixes and enhancements. Users are encouraged to download the latest version from the Google Play store and can also access a demo version to explore the app's features.

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    Key Features

    • Demo Access: Users can launch a demo of the Mobile Onboarding app using a demo account available from the initial post-download or instance list screen.
    • Fixes: This release addresses several identified issues, including:
      • Font Size Issue: Fixes the problem where font size decreases in the app when using traditional Chinese.
      • Location Tracking: Resolves the issue where location tracking sessions reset upon logout. Users need to enable a specific mobile property for location tracking to function correctly.
      • Filter Buttons: Corrects the labeling issue where filter buttons in 'My Approvals' were described as 'unlabelled'.
      • Korean Keyboard Input: Addresses the limitation where users could not enter composite characters when typing on the input form screen.

    Key Outcomes

    This update enhances the overall user experience by fixing critical bugs and improving app functionality. Customers can expect a more stable and user-friendly application, especially when using the app in different languages or with specific device settings.

    The Android v15.2.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    New feature

    Users can launch a demo to try the Mobile Onboarding - Intune app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile Android (non-classic)

    PRB1609815

    		 Font size decreases in the Android NOW mobile app after upgrading to 14.5.0 when the language is traditional Chinese
    1. Log in to an instance on Now Mobile with the Chinese language plugin and select the Chinese language while logging in.
    2. Navigate to any applet where the user can see the list of the records (make sure the record is in Chinese or update the record title and description with Chinese content).
    3. Open the record and navigate back to the list.

    Observe that the font of the opened record gets smaller.

    Mobile Android (non-classic)

    PRB1617100

    		 Android's location tracking sessions are terminated and reset on logout (miss-alignment with iOS) The user is required to configure a mobile property in the relevant instances. The mobile property's possible values are 'True' or 'False', with 'False' being the default value. To enable location tracking restart behavior, the mobile property should be turned on.

    Mobile Android (non-classic)

    PRB1596400

    		 The filter buttons in 'My Approvals' are described as 'unlabelled ' All filter buttons contain 'unlabelled' as a description.
    1. Open the app and login in.
    2. Enable Talkback
    3. Select More > My Work > Approvals.
    4. Open the filter.
    5. Shift focus through filter and note issue.

    Expected behavior: Buttons are not described as unlabelled.

    Actual behavior: Buttons are described as unlabelled, e.g. 'Service Any Unlabelled'.

    Mobile Android (non-classic)

    PRB1621875

    		 The user is unable to enter composite characters on a Korean keyboard when entering text on the input form screen The user can only observe composite characters by posting a work note or comment in an activity stream.
    1. Enable a Korean keyboard input in the device settings.

      (Note: On Samsung, navigate to Settings > General Management > Samsung Keyboard settings > Languages and types and Change Querty to Chunjiin)

    2. Open any input form screen.
    3. Start typing multiple characters.

    Expected behavior: Composite characters are formed.

    Actual behavior: Only a single character is allowed.

    This version also includes other minor bug fixes and performance improvements.