Now Support app version history
The version history release notes contain details on what's fixed in each version.
Now Support gives you control and flexibility to conduct key customer support tasks anywhere and anytime – all from a modern mobile app powered by the ServiceNow AI Platform®. Empowering you as a customer to resolve issues your way.
Tip:
The mobile version history release notes contain summaries
of fixes in each mobile version. For more detailed information about new, changed, and
removed features, refer to the mobile release notes for each ServiceNow family release.
To read the product documentation for the ServiceNow mobile apps and mobile
platform, navigate to the ServiceNow
Product Documentation site. Under the Explore products
section, select Mobile configuration and navigation.
iOS versions
To download the latest release, visit the Apple App Store. Users can launch a demo to try the Now Support app. You can use a demo account from the initial post-download screen or the instance list screen.
| Release version | Release type | Released in | Availability |
|---|---|---|---|
| Now Support for iOS v21.4.0 | Version | June 2026 | Available |
| Now Support for iOS v21.3.1 | Hotfix | May 2026 | Unavailable |
| Now Support for iOS v21.3.0 | Version | May 2026 | Unavailable |
| Now Support for iOS v21.2.0 | Version | April 2026 | Unavailable |
| Now Support for iOS v21.1.0 | Version | March 2026 | Unavailable |
| Now Support for iOS v21.0.2 | Hotfix | March 2026 | Unavailable |
| Now Support for iOS v21.0.1 | Hotfix | February 2026 | Unavailable |
| Now Support for iOS v21.0.0 | Version | February 2026 | Unavailable |
| Now Support for iOS v20.7.0 | Version | January 2026 | Unavailable |
| Now Support for iOS v20.6.0 | Version | December 2025 | Unavailable |
| Now Support for iOS v20.5.0 | Version | November 2025 | Unavailable |
| Now Support for iOS v20.4.0 | Version | October 2024 | Unavailable |
| Now Support for iOS v20.3.1 | Version | September 2025 | Unavailable |
| Now Support for iOS v20.3.0 | Version | September 2025 | Unavailable |
| Now Support for iOS v20.2.0 | Version | August 2025 | Unavailable |
| Now Support for iOS v20.1.1 | Version | July 2025 | Unavailable |
| Now Support for iOS v20.1.0 | Version | July 2025 | Unavailable |
| Now Support for iOS v20.0.0 | Version | June 2025 | Unavailable |
| Now Support for iOS v19.5.0 | Version | May 2025 | Unavailable |
| Now Support for iOS v19.4.0 | Version | April 2025 | Unavailable |
| Now Support for iOS v19.3.1 | Hotfix | March 2025 | Unavailable |
| Now Support for iOS v19.2.0 | Version | February 2025 | Unavailable |
| Now Support for iOS v19.1.0 | Version | January 2025 | Unavailable |
| Now Support for iOS v19.0.0 | Version | December 2024 | Unavailable |
| Now Support for iOS v18.4.0 | Version | November 2024 | Unavailable |
| Now Support for iOS v18.3.0 | Version | October 2024 | Unavailable |
| Now Support for iOS v18.2.0 | Version | September 2024 | Unavailable |
| Now Support for iOS v18.1.0 | Version | August 2024 | Unavailable |
| Now Support for iOS v18.0.0 | Version | July 2024 | Unavailable |
| Now Support for iOS v17.6.0 | Version | June 2024 | Unavailable |
| Now Support for iOS v17.5.0 | Version | May 2024 | Unavailable |
| Now Support for iOS v17.4.0 | Version | April 2024 | Unavailable |
| Now Support for iOS v17.3.0 | Version | March 2024 | Unavailable |
| Now Support for iOS v17.2.1 | Version | February 2024 | Unavailable |
| Now Support for iOS v17.2.0 | Version | February 2024 | Unavailable |
| Now Support for iOS v17.1.0 | Version | January 2024 | Unavailable |
Android versions
To download the latest release, visit the Google Play store. Users can launch a demo to try the Now Support app. You can use a demo account from the initial post-download screen or the instance list screen.
| Release version | Release type | Released in | Availability |
|---|---|---|---|
| Now Support for Android v21.3.0 | Version | May 2026 | Unavailable |
| Now Support for Android v21.2.0 | Version | April 2026 | Unavailable |
| Now Support for Android v21.4.0 | Version | June 2026 | Available |
| Now Support for Android v21.3.0 | Version | May 2026 | Unavailable |
| Now Support for Android v21.2.0 | Version | April 2026 | Unavailable |
| Now Support for Android v21.1.1 | Hotfix | March 2026 | Unavailable |
| Now Support for Android v21.1.0 | Version | March 2026 | Unavailable |
| Now Support for Android v21.0.2 | Hotfix | March 2026 | Unavailable |
| Now Support for Android v21.0.1 | Hotfix | February 2026 | Unavailable |
| Now Support for Android v21.0.0 | Version | February 2026 | Unavailable |
| Now Support for Android v20.7.0 | Version | January 2026 | Unavailable |
| Now Support for Android v20.6.0 | Version | December 2025 | Unavailable |
| Now Support for Android v20.5.1 | Version | November 2025 | Unavailable |
| Now Support for Android v20.5.0 | Version | November 2025 | Unavailable |
| Now Support for Android v20.4.0 | Version | October 2025 | Unavailable |
| Now Support for Android v20.3.0 | Version | September 2025 | Unavailable |
| Now Support for Android v20.2.0 | Version | August 2025 | Unavailable |
| Now Support for Android v20.1.0 | Version | July 2025 | Unavailable |
| Now Support for Android v20.0.0 | Version | June 2025 | Unavailable |
| Now Support for Android v19.5.1 | Version | May 2025 | Unavailable |
| Now Support for Android v19.5.0 | Version | May 2025 | Unavailable |
| Now Support for Android v19.4.0 | Version | April 2025 | Unavailable |
| Now Support for Android v19.2.0 | Version | February 2025 | Unavailable |
| Now Support for Android v19.1.0 | Version | January 2025 | Unavailable |
| Now Support for Android v19.0.0 | Version | December 2024 | Unavailable |
| Now Support for Android v18.4.0 | Version | November 2024 | Unavailable |
| Now Support for Android v18.3.0 | Version | October 2024 | Unavailable |
| Now Support for Android v18.2.0 | Version | September 2024 | Unavailable |
| Now Support for Android v18.1.0 | Version | August 2024 | Unavailable |
| Now Support for Android v18.0.0 | Version | July 2024 | Unavailable |
| Now Support for Android v17.6.0 | Version | June 2024 | Unavailable |
| Now Support for Android v17.5.0 | Version | May 2024 | Unavailable |
| Now Support for Android v17.4.0 | Version | April 2024 | Unavailable |
| Now Support for Android v17.3.0 | Version | March 2024 | Unavailable |
| Now Support for Android v17.2.0 | Version | February 2024 | Unavailable |
| Now Support for Android v17.1.0 | Version | January 2024 | Unavailable |