Now Mobile - Intune for Android v20.5.1

  • Release version: Mobile
  • Updated November 14, 2025
  • 1 minute to read

    • The Android v20.5.1 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the ServiceNow Agent app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Android Mobile

    PRB1958776

    		 An outbox sync is successful, but items remain in the outbox with no actions available to clear them A green 'Sync successful' banner is displayed, but some items remain in the outbox and there is no way to clear them.
    1. Navigate to My incidentals > My incidentals > Log incidental.
    2. Create an incidental.

    The user observes a 'Sync successful' banner, but some items remain in the outbox with no way to clear them.

    This version also includes other minor bug fixes and performance improvements.