Mobile Onboarding for Android v14.5.1

  • Release version: Mobile
  • Updated September 15, 2022
  • 1 minute to read

    • The Android v14.5.1 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    New feature

    Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce
    PRB1600198 Users are unable to deep link to third-party apps Users are unable to deep link to a third-party app from ServiceNow Mobile on Android devices.
    1. Configure a button to open a URL: 'rmapp://employee'.
      1. Create button pointing at rmapp://employee.
      2. Create a button instance of the button.
      3. Add the button to the launcher screen to create a quick action.
    2. Allow list rmapp by editing the glide.sg.allowed_external_deeplinks system property and setting the value to 'rmapp' (or adding it, comma-separated, to the existing list).
    3. Install the 'Routematic' application on the device.
    4. Run the Agent application, log in, and run the button.

    Expected behavior: The Routematic application opens.

    Actual behavior: The user observes a modal pop-up error.

    This version also includes other minor bug fixes and performance improvements.