Mobile Onboarding for Android v10.0.3

  • Release version: Mobile
  • Updated June 1, 2020
  • 1 minute to read
  • The Android v10.0.3 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Steps to reproduce

    Mobile Android (non-classic)

    PRB1406211

    The dependency of the field on a UI parameter does not work unless the dependent field is also added as a UI parameter on the action screen
    1. Navigate to the instance and open the function named 'Reassign incident'.
    2. Remove the UI parameter for Assignment group and also remove the parameter mapping for the same so that Assignment group does not show up on the action screen.

      This leaves Assigned to as the only parameter visible on the action screen.

    3. Add another UI parameter (anything apart from Assigned to) on the function so that Assigned to is not the only one.
    4. Open the applet Active incidents and use the swipe function Reassign on a record that already has an assignment group on it.
    5. Tap on the Assigned to field.

    Expected behavior: The user records associated with the assignment group should show up since Assigned to is a dependent field of Assignment group.

    Actual behavior: When Assignment group is not added as a UI parameter on the action screen, all user records show up, and the dependency is not honored.