Mobile Onboarding Android v9.0

  • Release version: Mobile
  • Updated June 11, 2026
  • 1 minute to read

    • The Android v9.0 release provides fixes for the application.

    Download the latest Mobile Onboarding version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description

    Mobile

    PRB1356288    		 The message that is displayed when no favorite applications are present is inconsistent

    On Android, it shows 'No Applications defined. Contact you administrator'. On iOS, it shows 'Please select favorite applications'.

    Mobile

    PRB1358397    		 No indication when the session times out Whenever a session timeout happens, the app should show a popup 'Session timeout message' and prompt the user to click 'OK'. Then, users should be redirected to the login page.

    Mobile

    PRB1355879

    		 Issues occur when trying to add a work note to Activity Stream in a non-English instance When adding additional comments/work notes to the activity stream, the agent application stops working on an update.

    Mobile

    PRB1357273    		 When using Connect Applet, keyboard covers/hides "Message box" on the app

    Mobile

    PRB1360484    		 URL screen 'Open In External Browser' opens the site within the app instead of an external browser

    Mobile

    PRB1355300    		 When opening the new record, a message appears "This record is not available"

    Mobile

    PRB1355298    		 Large offline data download causes stability issues