Mobile Onboarding for iOS v13.5.0

  • Release version: Mobile
  • Updated March 3, 2022
  • 1 minute to read

    • The iOS v13.5.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Apple App Store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile iOS (non-classic)

    PRB1544506

    KB1000434

    		Survey header is missing after selecting a choice This issue is only observed on iOS devices.
    1. Create a survey on the platform.
    2. Add a choice component to the survey.
    3. Save and publish the survey.
    4. Create a mobile web screen named 'Survey Test'.
    5. Add the mobile web screen to a screen tab.
    6. Associate the screen tab to a navigation tab of Now Mobile.
    7. Access the survey on Now Mobile.

      It shows the 'Survey Test' in the header area.

    8. Select a choice.

    Expected behavior: It should still show the 'Survey Test' in the header area.

    Actual behavior: The header area is empty.

    Mobile iOS (non-classic)

    PRB1547159

    		 The phone type menu item (Contact Support) is not visible under the chat applet on Now Mobile if the phone number includes a space

    Mobile iOS (non-classic)

    PRB1554685

    		 Time cards do not allow decimal numbers based on region settings
    1. Navigate to IOS settings > General > Language & Region > Region and set the region to 'Czechia'.
    2. Log in to a Rome instance with the Now Mobile app and the Mobile time sheets application installed.
    3. Navigate to time sheets.
    4. Open any existing time sheet record.
    5. Edit the time card and try to enter the values.

      Observe the keyboard, which shows ',' per the region settings.

    6. Choose a day and enter a decimal number (for example, 2,4) and select Done.

      Observe that it clears the value.

    Expected behavior: The value should be saved in the 'Time Card' day.

    Actual behavior: The value disappears after saving the record.

    Mobile iOS (non-classic)

    PRB1542705

    		 Icon color discrepancy in list view for Mobile Card Builder
    1. Log in to the instance on the Agent mobile app.
    2. Navigate to My work > INC List 2.

    Observe the icon color of the buttons in each card.

    This version also includes other minor bug fixes and performance improvements.