Mobile Onboarding for iOS v11.1.0

  • Release version: Mobile
  • Updated November 12, 2020
  • 1 minute to read

    • The iOS v11.1.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Apple App Store. Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile iOS (non-classic)

    PRB1423934

    		 Mobile deep linking does not work Deep links tapped outside of the app are not redirecting to the actual app.
    1. Log in to the mobile request app as an ITIL user.
    2. Email the device a deep link.
    3. Tap the link.

    Expected behavior: The deep link should open in the app.

    Actual behavior: It attempts to open in the web.

    Mobile iOS (non-classic)

    PRB1439722

    		 On clicking the Show Me Everything button, instead of displaying the topic names, sys IDs are displayed, along with the See all option

    Mobile iOS (non-classic)

    PRB1423568

    		 Dynamic deep links not redirecting to records as expected

    Mobile iOS (non-classic)

    PRB1418078

    KB0853424

    		The HTML field in the mobile form screen adds an extra scrollbar or creates empty space when the inner content is resized Refer to the listed KB article for details.

    Mobile iOS (non-classic)

    PRB1441815

    		 When performing the swipe action, the message '500 - Internal server error' appears in the instance
    1. Configure a swipe action that triggers an action on the list screen directly.
    2. Log in to the instance via the mobile app.
    3. Navigate to the list screen applet and try out the swipe action.

    Expected behavior: The swipe action should work on the selected record.

    Actual behavior: The message '500 - Internal server error' is shown.

    Note:
    If you configure a swipe button that opens a new page and the submission happens in the new page, this issue will not happen.

    This version also contains other performance improvements and minor bug fixes.