Now Mobile for Android v21.1.1

  • Release version: Mobile
  • Updated March 12, 2026
  • 1 minute to read

    • The Android v21.1.1 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the ServiceNow Agent app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Android Mobile

    PRB1999745

    		 After scanning a barcode, the user must select the 'Tick' icon to capture the information After scanning the QRI, the result should automatically populate without needing to select the 'Tick' icon.
    1. Navigate to 'My apps'.
    2. Scan a barcode.

    Notice that cabrillo barcode scanning requires a confirmation click to close the barcode scanner after a successful scan.

    This version also includes other minor bug fixes and performance improvements.