Mobile Agent - BlackBerry for Android v18.2.0

  • Release version: Mobile
  • Updated September 10, 2024
  • 1 minute to read
  • The Android v18.2.0 release provides fixes for the application.

    Download the latest mobile app version

    To download the latest release, visit the Google Play store. Users can launch a demo to try the ServiceNow Agent app. You can use a demo account from the initial post-download screen or the instance list screen.

    Fixed in this release

    Problem Short description Description Steps to reproduce

    Mobile Android

    PRB1783078

    There is a null pointer exception in the logs The error in the logs reads, 'Fatal Exception: java.lang.NullPointerException: destination.itemId must not be null'.

    Mobile Android

    PRB1784293

    The Now Agent app shows a decimal for an 'Integer' type field An 'Integer' type field shows a non-decimal value in iOS, but a shows decimal value in Android.

    Mobile Android

    PRB1784823

    The cost per unit field rounds up the values in the Android Agent app When an input is mapped to a database field that contains decimals, the decimals are rounded up in Android.

    This version also includes other minor bug fixes and performance improvements.