Install Now Assist for Vault

Install the ServiceNow® Now Assist for Vault application from the ServiceNow® Store to get Now Assist for Vault.

Before you begin

Review the Now Assist for Vault application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility. Now Assist for Vault installs the Now Assist for Vault application (sn_vault_gen_ai).

Role required: admin

Procedure

1. From the Now Assist for Vault application page on the ServiceNow Store, select Buy.
2. After approval has been granted, on your instance, navigate to All > System Applications > All Available Applications > All.
3. Using the search bar, search for the Now Assist for Vault application (sn_vault_gen_ai).
4. Select Install.
5. Verify that the Now Assist for Vault skills are active:
   1. Navigate to All > Now Assist Admin > Now Assist Skills.
   2. In the workflow list, select Vault.
   3. Verify that the Now Assist for Vault skills are active.
   .
6. Optional: Verify that Now Assist for Vault agentic workflows are activated by following the steps in Activate an agentic workflow template.
   By default, the workflows are active when you install Now Assist for Vault. This step is in case a user deactivated them after installation.