Set knowledge notification preferences

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Set notification preferences for knowledge bases and knowledge articles.

    시작하기 전에

    Role required: knowledge

    이 태스크 정보

    Users can set notification preferences from the Knowledge menu or from the Knowledge Management Service Portal.

    프로시저

    1. Navigate to the Notification Settings page.
      LocationDescription
      From the Knowledge application Click the Notification Settings module.
      From the Knowledge Management Service Portal Click the user name in the portal header and then click Notification Settings.
    2. Click the Notification Preferences tab.
    3. Click Knowledge Base and enable or disable the knowledge base notification options.
    4. Click Knowledge Articles and enable or disable the knowledge article notification options.