Search Log fields and description

The knowledge search log stores the history of all knowledge searches performed by the users.

The Search log stores information from all the available sources where users can access knowledge articles. It displays data from the Knowledge Searches [ts_query_kb] table.

주:

The Knowledge Search log captures data only from Zing searches. It does not work with AI searches.

As an administrator and knowledge manager, you can access the search log by navigating to All > Knowledge > Administration > Search Log.

The following table describes some of the fields in the Search log.

Search log field	Description
Search term	Search term used to perform the search.
Results	Number of matching knowledge articles returned by the search.
User	User ID of the user who performed the search.
Sort Order	Sort order (relevance, views, newest, or alphabetical) while performing the search.
Final Search Term	When this value is true, the value in Search term is the final successful search term used in the search session.
Highest Click Rank	The rank of the first search result the user clicked on to get the relevant search results. A lower search count indicates that the search operation is efficient.
Session Id	Unique identifier for the user session.

For information about finding the source used for searching a knowledge article, see View the source of a knowledge article search.