Demand Insights for HR Cases dashboard

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • The Demand Insights for HR cases dashboard enables you as an HR agent to identify which HR cases have no or insufficient knowledge coverage. You can then create feedback tasks for knowledge gaps to deflect such HR cases.

    주:
    For Demand Insights for HR cases dashboard, activate the Human Resources Scoped App: Core plugin [com.sn_hr_core] and Predictive Intelligence for Knowledge Management plugin [com.snc.knowledge_ml].
    그림 1. Demand Insights for HR Cases dashboard

    Demand insights for HR cases

    End user and roles

    End user and goal Required role
    HR agent: Needs to identify which HR cases don't have good knowledge coverage. sn_km_ml.knowledge_curation_user and sn_hr_core.admin

    Reports

    Title Type Description
    Candidate Knowledge Gaps for HR cases Pareto Chart Pareto report icon Candidate Knowledge Gaps for HR cases.