Survey Overview dashboard

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • The Survey Overview dashboard displays various survey reports, such as Surveys by Metric Type and State.

    표 1. Survey Overview dashboard reports
    Report Table
    Assignment Group Customer Satisfaction 90 Day Average Metric Results [asmt_metric_result]
    Service Desk Survey 'Timely Response' 90 Days Metric Results [asmt_metric_result]
    Surveys by Metric Type and State Assessment Instances [asmt_assessment_instance]
    Service Desk Survey 'Overall Experience' 60 Days Metric Results [asmt_metric_result]
    Service Desk Survey 'Tech Courteous' 90 Days Metric Results [asmt_metric_result]
    Service Desk Survey 'First Call Resolve' 60 Days Metric Results [asmt_metric_result]
    Service Desk Survey 'Tech Competence' 60 Days Metric Results [asmt_metric_result]
    그림 1. Survey report
    Various survey reports that appear on the Survey Overview dashboard.