Multiple service catalogs setup
Multiple service catalogs enable your organization to offer different sets of services to different teams within the organization, such as IT services, human resources, and facilities management.
Administrators and catalog administrators can define and manage multiple service catalogs. End users can access multiple catalogs from a single homepage, can search across all catalogs, or can search directly within each catalog.
Enabling access for catalogs
You can enable read access to the catalogs by applying the rule read ACL on Catalog (sc_catalog) table. See Access Control Rules for more information.
Create a catalog
Using Service Catalog, you can create a catalog and define items and categories within the catalog.
시작하기 전에
Role required: admin
프로시저
다음에 수행할 작업
To add a module in the navigator for the new catalog, see Create a module.
Manage items in a catalog
Using Service Catalog, you can view and manage items within a catalog.
시작하기 전에
Role required: admin
이 태스크 정보
Use the Catalog Items related list on the Catalog form to view and manage the items available in the catalog.
To define a new catalog item for the catalog, click New and enter the details for the item.
Manage catalog portal pages
Using Service Catalog, you can create and manage multiple portal pages for a catalog.
시작하기 전에
Role required: admin
이 태스크 정보
Catalog portal page details include the owner, title, and view to use for that page.