Delete questions from an AQI checklist

Deleting a question in a checklist deletes the text in the question of previously performed AQI reviews that use the checklist. Deleting an AQI question from a checklist will not affect the score of the previously performed AQI reviews. However, the text of the question will not be displayed in the checklist.

시작하기 전에

You can delete questions from a checklist if the following conditions are met:

• The checklist is not attached to a knowledge base. For more information, see Remove an AQI checklist from a knowledge base.
• There are no AQI reviews using the checklist in progress.

Role required: admin

프로시저

1. Navigate to All > Knowledge > Article Quality Index > AQI checklists.
2. Click the AQI checklist from which you want to delete one or more questions.
3. In the Checklist Questions related list, select the check box next to the questions that you want to delete.
4. From the Actions on Selected Rows choice list, select Delete.
5. In the Confirmation window, click Delete.