I-Lab v3.1 March -- Data model navigator agentic workflow

Navigate the CMDB data model.

Avant de commencer

Role required: cmdb_inst_admin CMDB data model navigator read role and a CMDB SNCMDB user role

Pourquoi et quand exécuter cette tâche

Procédure

1. On the Service Graph Workspace or CMDB Workspace or in any form or list view, select the Now Assist icon and then enter your question in the Now Assist panel.

   For example, enter What is the purpose of the subcategory field for a CI? or Which table is used to store flexible key value pairs for a CI?.

   Now Assist responds to your questions. Continue to refine your questions until you get the required information. For more information, see Working in the Now Assist panel.
2. Facultatif : Provide feedback, copy the response text to the clipboard, or refresh the response.

   Option	Procedure
   Provide feedback for the summary	If you think that the response was helpful, select thumbs-up . If you think that it wasn’t helpful, select thumbs-down . This feedback improves the Agentic AI model and can help to improve the future versions of this skill. The system gathers the feedback on each generated response and stores it in the Agentic AI logs (sys_generative_ai_log_list.do).
   Copy the summary	Select the copy to clipboard icon to use the response information for another purpose, such as pasting into an email.
   Refresh the summary	If you think that data might have changed after you viewed the response, select the redo icon to refresh the response information.

Information associée

• Now Assist panel