E-signature

Sign electronic documents from any desktop or mobile device with e-signature. E-signature is a scoped application that enables users to sign managed documents or knowledge articles with their typed or drawn e-signature, credentials, or as an acknowledgment.

Get started

ActivateActivate e-signature.

UseCreate or modify e-signature templates.

ReferenceLearn about the components installed with e-signature.

Troubleshoot and get help

• ServiceNow Community forums
• Search the Known Error Portal for known error articles
• Contact Customer Service and Support

• Activating e-signature
  You can activate the e-signature plugin (com.snc.esign) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.
• Using e-signature
  Users with the assigned e-signature roles can create templates for documents that require an electronic signature.
• E-signature reference
  Activating the e-signature plugin installs additional roles and tables.