Public URLs
On-premise customers should ensure that the URLs are accessible from the Internet for the Notify-Twilio driver to work correctly.
The Notify-Twilio drivers (both new and old) require that specific URLs on the instance be accessible from the Internet by the Twilio server without authentication. If the instance is within a private network, you need to either port forward or set up a reverse proxy.
For the Notify-Twilio driver, the URLs are:
- /NotifyTwilioCallProcessor.do
- /NotifyTwilioCallStatusProcessor.do
- /NotifyTwilioSMSProcessor.do
- /NotifyTwilioDialStatusProcessor.do
- /NotifyTwilioEventProcessor.do
- /NotifyTwilioDialProcessor.do
- /NotifyTwilioRecordingProcessor.do
For the Notify-Twilio Direct driver, the URLs are:
- /api/sn_twilio_direct/twilio_callbacks/process/twiml/{callback_name}
- /api/sn_twilio_direct/twilio_callbacks/process/xml/{callback_name}
Remarque :
The glide.notify.endpoint property needs to be set to an Internet
visible name because the instance name inside a private network can be different from the
Internet domain.